TERMS & CONDITIONS
By trading on this site, you automatically agree to the below mentioned conditions. We therefore advice you to read through all the below mentioned terms and conditions before you buy from www.badland.tv
After placing your order, you will receive an order confirmation email which confirms the order and contains order details. We accept the order either by shipping the products to the address provided by you, by shipping the products to the nearest package shop or pickup at our office. Or if you chose delivery to your door, this is only inside Denmark. Please note you must be at home, or else your package will end up at a package shop. Please note the prices are different on the two delivery methods. The payment will be collected after the order has been shipped. An order placed on a Danish public holiday or during the weekend will be processed on the following business day.
Orders placed on Fridays before 3 pm CET, will be shipped out 1-5 days after ordering. Please note that in the month of December, which is our busiest time of year, we can’t guarantee this service, but we’ll do our very best to ship as soon as possible. Orders within Denmark will be shipped to your nearest package shop or to your home address. Orders in the EU will be shipped to your nearest package shop. We do not ship International. Orders will be shipped in order of the placement date. Please be aware of the Danish public holidays.
You are responsible for any expenses (VAT, customs, handling fees etc.) associated with sending packages to or receiving packages from BAD LAND - unless otherwise specified on the website or at checkout.
PICK UP IN STORE
We offer pick-up service at our Office, simply choose pick-up as delivery method in check out when placing your order. We will handle your order and you will receive a separate e-mail, when your order is ready for pick-up. We encourage you to choose pick-up at our office at Skelbækgade 40B, 1717 Copenhagen V, if you in the Copenhagen area. It's the smallest actions that count to think and act more sustainable.
REFUND / EXCHANGE · WEBSHOP ONLY
You are always entitled to an exchange and/or refund within 14 days from date of receipt. Goods should be returned in their original packaging. They are to be unused other than for the purpose of trying on for fit. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return. If you wish to exchange your item to a different size, please write us an email. Please make sure to place the product in the sealed plastic bag. This only apply for customers in Denmark. For customers outside Denmark, please return as above and note that you need to place a new order for the desired size. If you want to exchange to another product, please note that you will have to return the product and place a new order on the item(s) you wish. We only credit the credit card which was used for the purchase. You are responsible for the return expenses as well as delivery expenses when shopping at www.badland.tv The return of the products has to be addressed to Bad Land, Skelbækgade 40B, 1717 Copenhagen V, Denmark.
Note that our envelope can be re-used for the return, just make sure to seal it well. BAD LAND will not compensate for returned packages lost in the return shipping - therefor we recommend an insured shipping method with a tracking number. We can recommend DAO inside Denmark and DHL, UPS outside Denmark. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after BAD LAND receives the returned products. Note that delivery expenses will not be refunded. You are responsible for any expenses (VAT, customs, handling fees etc.) associated with the return of the package. The amount will either be deducted at the back transfer or we will send you an invoice on the amount of the expense if the invoice to us is delayed by customs. If you have any questions exchanging a product, please do not hesitate to contact our customer service team email@example.com
BAD LAND cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the DKK into any other currency.
PURCHASE OF GOODS
In connection with the purchase of goods from BAD LAND you must fill in your personal information such as name, address and payment information. Please note the importance of the correct information, since our shipping company will need this to get in contact. Once your order is complete, you will receive a confirmation of your order by e-mail. If you have any additional questions regarding the purchase of goods from Trine BAD LAND please contact us by mail to: firstname.lastname@example.org
BAD LAND have the ambition that the website is always up and running, however we cannot guarantee this. BAD LAND can not guarantee that all products are available, at the time you place your order. If the product is no longer available, you’ll be contacted by email shortly after your order. We cannot guarantee that colours on the website will be true to life. This depends partly on the colour settings of your computer and monitor. BAD LAND cannot be held responsible for any such discrepancy.
When placing an order, you undertake that all details you provide to us are true and accurate, that you are over 18 years and are an authorized user of the credit card or debit card used for the transaction, and that there are sufficient funds to cover the cost of the goods. BAD LAND use Shopify Pay to process any payments. The following payment methods are accepted:
- Credit cards (Visa/Dankort, Visa/Electron, Maestro and Mastercard)
- Mobilepay The amount for the transaction will be deducted from your account, when the purchased item(s) leaves our stock.
DUTY AND VAT
Are you ordering from an EU country you will have to pay Danish VAT but no duty under the rules of free movement of goods. Are you ordering on the website from a country outside the EU you will not have to pay the Danish VAT, the VAT will be deducted at checkout. You may have to pay additional tax and/or duties in the country of destination. Please note that all shipping agents charge a handling fee for the clearance. We cannot offer a VAT refund on purchases made in the Online shop if you are a resident outside the EU. BAD LAND cannot be held responsible for any possible duties and taxes and any handling fees which may be applied by customs in the country where the delivery is made. The responsibility for any custom duties, foreign taxes or other fees, which may be imposed, will rest with the customer. The same applies for returned products. In case you return a product and VAT, customs or any other fee such as but not limited to handling fees will be applied the return, the amount will be deducted the amount credited. Please contact your local customs offices if you would like to seek more information regarding taxes and duties. Please note that this may delay delivery because of the goods being held up in customs.
All content included in this website, such as text graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software is the exclusive property of BAD LAND. Copying or other use of the content on the website of BAD LAND shall be solely at the written permission of BAD LAND. Unauthorized use of the content of the www.badland.tv website will lead to prosecution.